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Heston Health Centre Cranford LaneHeston, TW5 9ERTel: 020 3411 1404
Patient can get their login Id to book appointment online
This is a computerised service and a computer generated repeat slip is produced with each prescription. Please tick the items required and forward it to the surgery. If it has been lost you can put your request in writing.
Please provide the following information in clear writing:
Alternatively you can order online via the link at the top of this page. Please note new users are required to complete a simple registration prior to using this service.
We no longer accept prescription request from pharmacies. We would like you to request your medicines directly at the practice or online. Please only request medicines that you are running out of. Nobody knows what you are running out of better than you, so please complete this request yourself (or ask carer to complete it, if you have a carer).
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.